Yes — Stripe Checkout collects your card details. On most plans nothing is charged during the 3-day trial, and if you cancel before it ends the card is never charged. On the US Founding Member plan, $1 is charged at signup for the first 3 days.
What happens when my trial ends?
At the end of the 3-day trial, Stripe automatically charges the subscription you selected, and broker contact details unlock once that first payment has been made. To cancel, email partners@gigfreight.com before your next billing date.
What is the difference between Standard and Elite?
Standard gives you full access to the marketplace, load board, vehicle board and dashboard. Elite adds Elite-only loads and the full details of Top Paying loads (broker and exact addresses).
Can I switch between Standard and Elite?
Yes. You can upgrade or downgrade at any time from the Billing section of your account. Upgrades take effect immediately; downgrades take effect at the end of the billing period.
Can I change my billing interval?
Yes. You can switch between monthly, quarterly and semi-annual billing by contacting partners@gigfreight.com. Changes take effect at the next renewal date.
What is included in Elite Loads?
Elite Loads are loads that brokers choose to show only to Elite subscribers, so fewer carriers compete for them. Elite also shows the broker and exact addresses of Top Paying loads.
Is VAT included in the prices shown?
Your invoice shows the exact amount charged and any taxes applied. For VAT questions about your account, contact partners@gigfreight.com.
What payment methods do you accept?
Payments are processed securely by Stripe. Checkout shows the payment methods available in your country, including major credit and debit cards.
Can I get a refund?
We do not offer refunds for partial billing periods. If you cancel, you keep full access until the current period ends. No further charges are made after cancellation.
Do you offer enterprise or fleet pricing?
Yes. Volume discounts are available for fleets with 10+ vehicles or brokers posting 50+ loads per month. Contact partners@gigfreight.com.
Which loads does a US plan include?
US accounts work in the US market: they see loads posted in the United States. European, UK and Turkish loads are not shown to US accounts.
Which currency are US plans billed in?
US plans are billed in US dollars (USD).
Enterprise & fleet pricing
Managing a fleet of 10+ vehicles or posting 50+ loads per month? Volume discounts, custom API limits, dedicated account management and SLA guarantees available.